29084 http://careers.cairnhotelgroup.com/job-details.aspx?jobid=29084 false

Reservationist Hotel Indigo Edinburgh Princes Street, 20 Princes Street, Edinburgh, Edinburgh, EH2 2AN

At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role ...

As a Reservationist, you will provide an exceptional service to all prospective and current guests of the hotel, ensuring hotel quality standards are maintained whilst achieving maximum revenue and guest satisfaction. You will responsible for bookings via the telephone ensuring that all details are entered in to the system correctly ready for the guests stay. You will proactively sell the hotel facilities to ensure the budgeted figures are achieved or exceeded.

About you ...

The successful candidate will have previous experience in a similar role, ideally within a hotel environment. Experience with Opera system would be desirable. You will also be of smart professional appearance, have extensive experience in customer care and will make guest satisfaction a priority. You will be punctual and flexible in order to meet the needs of the business and be an effective team player. You must have a confident, pro-active approach, excellent written and verbal communication skills and be flexible. The ability to speak other languages would be desirable.

Hotel Indigo Edinburgh Princes Street
20 Princes Street, Edinburgh, Edinburgh, EH2 2AN

  • Job Ref CG2490
  • Branch Hotel Indigo Edinburgh Princes Street
  • Location Hotel Indigo Edinburgh Princes Street, Edinburgh
  • Salary/Benefits National Living Wage plus benefits
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 15/04/2019
  • Closing date 17/05/2019

Hotel Indigo Edinburgh can be found on the world-famous Princes Street, while also being conveniently located adjacent to Waverley Mainline Train Station.
We boast spectacular views that can be seen from the Hotel I across the Old Town district of the city — Edinburgh Castle can be seen from your accommodation as well.

IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Food & Beverage Discounts at Twenty Princes Street & Juniper
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Meals on Duty
Cycle 2 work scheme*
(* Applies to positions above minimum wage)