200053 http://careers.cairnhotelgroup.com/job-details.aspx?jobid=200053 false
Holiday Inn Birmingham City Centre

Bar Staff - Evenings (Work Experience)Holiday Inn Birmingham City Centre Smallbrook, Queensway, Birmingham, West Midlands, B5 4EW


Apply for this job

Bar Staff - Evenings (Work Experience)

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

As part of our Work Experience Program / Hotel Takeover, we’re excited to give you the opportunity to join us and really get to experience the day to day working life within this position! So if the role below looks interesting and exciting to you, hit the apply button and we’ll be in touch! Best of luck.

About the role…
A quick overview of the responsibilities of the role, and the things you might be doing during your work experience with us…

Memories of a special guest experiences come from many places. The sights, sounds, scents and, importantly, service. Within this role you’ll welcome our guests, provide drink recommendations with your great knowledge of our offering, and help ensure a seamless overall experience. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the drinks you’ll serve. Your service, and the upkeep of high standards of all areas of the venue to ensure a clean and appealing location, will encourage increased revenues and great guest feedback

About you…
Don’t Panic! We don’t expect you to have all or any of the things detailed below, but we wanted to list everything we’d be looking for if you were applying for this job for real. If you can relate to anything mentioned below, this is of course a plus…

  • Experience within a similar environment with an outgoing, bubbly personality
  • A passion for customer service with your own unique flare with strong problem resolution skills
  • Confidence in handling customer complaints to ensure satisfaction levels are restored in the event something doesn’t go to plan; displaying empathy and a professional approach at all times
  • Strong communication skills through a variety of means
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks. Proactive and organised.
  • High standards of cleanliness and the ability to work on your own and as part of a team

Apply for this job Back to Search

Holiday Inn Birmingham City Centre Smallbrook, Queensway, Birmingham, West Midlands, B5 4EW
  • Job RefCG10323
  • BranchHoliday Inn Birmingham City Centre
  • LocationBirmingham
  • Contract typeTemporary/Seasonal
  • HoursFull Time
  • Date posted19/04/2024
  • Closing date19/05/2024

The Cairn Group’s Holiday Inn Birmingham City Centre is a modern hotel conveniently located near to the Birmingham New Street train station.
The hotel is within an easy walk of the great bars and restaurants found in the Arcadian complex, as well as both the Hippodrome and New Alexandra theatres, Birmingham’s China Town district, The Mailbox shopping centre and the Bullring commercial area.

Benefits:
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
'Cairn Academy' Training & Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)